Accessibility Statement
Comfort Footworks wants everyone to be able to shop for shoes and orthotics with us, online and in our Matthews, NC store. We are working to make comfortfootworks.com meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
What we do
- Test the site with automated accessibility tools and by hand, including keyboard-only navigation and screen readers.
- Write text descriptions for product and page images.
- Check color contrast, form labels, headings, and focus states when we add or change pages.
- Review the site again after new features or apps are added.
Known limitations
Some content comes from third parties, including Shopify checkout, payment providers, email sign-up forms, and embedded reviews. We work with these providers but don't control their code. If something we link to isn't accessible to you, tell us and we'll help another way.
Need help or found a barrier?
If any part of this site is hard to use, contact us and a real person will help. We can take your order over the phone, describe a product in detail, or send information in another format.
- Call or text: (704) 846-0301
- Email: support@comfortfootworks.com
- Visit: 924 Park Center Drive, Ste 101, Matthews, NC 28105
Please tell us the page address and what went wrong. We aim to respond within 2 business days.
This statement was last reviewed on November 3, 2026.